KONDRASHOVA, L. EMOTIONAL FACTOR AS A MEANS OF QUALITY ASSURANCE OF THE EDUCATIONAL PROCESS IN SECONDARY AND HIGHER SCHOOLS. Pedagogy of Higher and Secondary Education, Kryvyi Rih, Ukraine, v. 24, p. 3–12, 2009. DOI: 10.31812/educdim.5997. Disponível em: https://journal.kdpu.edu.ua/ped/article/view/5997. Acesso em: 7 jan. 2025.