ЗОТОВА-САДИЛО, О. Ю. Professional business communication: the development of the concept. Educational Dimension, Kryvyi Rih, Ukraine, v. 37, p. 436–441, 2013. DOI: 10.31812/educdim.v37i0.3362. Disponível em: https://journal.kdpu.edu.ua/ped/article/view/3362. Acesso em: 19 may. 2024.